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If you have a problem or concern that you wish to report to the City of Mineola, please complete the form below. Select the option which best describes the problem and give a brief description of the problem and where it is located. Please fill in your name, address, and daytime phone number so that we may keep you informed of the process. We will forward your request to the appropriate department and you should receive a response to your request within one-two business days. The City of Mineola can only respond to issues and concerns within the city limits of Mineola.  If you need to report an issue outside the city limits, please contact the city or county where the problem is located. To check the status of a concern you have reported, please call 903-569-6183. For emergencies, please call 911