How to report SWEPCO outages

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How to report, track outages

  • Log on to SWEPCO.com to report an outage and to sign up for text and email updates, including an estimated time of restoration. 
  • Use the SWEPCO app, available for download via the App Store or Google Play.
  • Call 1-888-218-3919 to report your outage.
  • Visit SWEPCO.com/OutageMap to find detailed information without logging into your account.

Create an Emergency Outage Kit

Be prepared should the power go out. Assemble an emergency outage kit that includes the following items, at a minimum:

  • Flashlights and fresh batteries
  • Battery-powered radios or televisions
  • Candles, matches, or lighters
  • Water for drinking and cooking
  • Camping equipment (sleeping bags, camp stoves, lanterns)
  • Non-perishable food and a manual can opener
  • Manufacturers' instructions for power-operated equipment such as the garage door, generator
  • Important medicines you need to take. Better to locate them while the power is still on than fumbling around in the dark should the power go out.

More information on how to prepare for an outage may be found at SWEPCO.com/Outages.

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